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Legal Information

Form Legal Disclaimer:

Advertised space sizes may vary and are for comparison purposes only. Spaces may be smaller than advertised or otherwise indicated. Occupant’s rental decision should be based upon inspection and not the advertised storage unit size. Units are not rented on a per square-foot basis. Promotions are good for new customers only, and may be applied towards transfers or for additional spaces. Prices are based on availability and are subject to change. Reservations are required to guarantee stated prices. Restriction, taxes and fees may apply.

Privacy Policy:

Storage Direct is committed to respecting the privacy and security of any information you share with us online. We ensure responsible information handling practices and we only collect information to provide the services that you request. By using this web site, you consent to the terms of this privacy policy. If we make any changes or additions to our policy, we will post those changes here. Type of information we collect:
Name
Address
Phone number
Email address
Credit card number and expiration date (for online bill payment)
How we use this information:
To respond to your inquiry regarding reserving a unit
To enable you to make a bill payment online

Other technologies:

Storage Direct may also use other technologies to track how visitors use our web site. This data is non-identifiable but helps us to determine which pages users view and how they are directed to our web site.

Security:

Wherever your personal information may be held Storage Direct or on its behalf, we take reasonable and appropriate steps to secure the information that you provided from unauthorized use or disclosure. The information you provide to access your account and make bill payments is protected using industry standard e-commerce security protocols such as Secure Sockets Layer (SSL) encryption technology. Storage Direct does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Storage Direct’s terms of use, or as otherwise required by law.

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

 

  • We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
  • If you choose to visit StorageDirect.com, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at StorageDirect.com, please contact us with a thorough description, and we will try to resolve it.

Questions or Concerns:

If you have any questions or concerns regarding our privacy policy please email us at s[email protected]

 

  • This policy does not apply to the practices of companies that Storage Direct does not own or control, or to people that Storage Direct does not employ or manage. In addition, some companies that Storage Direct has acquired have their own, preexisting privacy policies which may be viewed on our acquired companies page.

Links to Other Sites:

  • We may offer links to sites that are not operated by Storage Direct. If you visit one of these linked sites, you should review the policies specific to that site. We are not responsible for the policies and practices of other companies. If you require further information, please contact Storage Direct.

You may also contact our corporate headquarters us at:

Phone: 949.770.2232
Fax: 949.770.9522
E-mail: s[email protected]
Corporate Address: Storage Direct
9834 Research Drive
Irvine, California 92618
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